Useful Contacts
Unipol Student Homes
The Code Officer is available to help any student who lives in a property covered by the Unipol DASH code and is experiencing problems with their tenancy.
If you live in a property that is covered and feel that your landlord is not complying fully with the terms of the Code then the Code Officer can intervene and, if necessary, help you lodge a formal complaint.
You can arrange an appointment with the Code Officer by telephoning 0115 846 8307.
For other queries telephone 0115 846 8599
E-Mail: info@unipol.nottingham.org.uk
The University of Nottingham Accommodation Office
Tel: 0115 951 3697
The University of Nottingham Students' Union
Accommodation and Community Officer - Tel: 0115 846 8772
Student Advice Team - Tel: 0115 846 8730
Email : student-advice-centre@nottingham.ac.uk
Nottingham Trent Accommodation Services
City - Tel: 0115 848 2894
Clifton - Tel: 0115 848 3191
Email : www.ntu.ac.uk/accommodation
Nottingham City Council
Public Health - Tel: 0115 915 6798
Rubbish Collection, Cleansing Department - Tel: 0115 915 2000
Trading Standards - Tel: 0115 915 5555
Regulatory and Consumer Protection Agencies
Health and Safety Executive
Information Line: 0845 345 00 55
Web: www.hse.gov.uk
Gas Safety Register
National Watchdog for Gas Safety in Britain - useful for checking to see whether gas engineers are registered
Tel: 0800 408 5500
Web: www.gassaferegister.co.uk
Transco
http://www.nationalgrid.com/uk/
Ofgem
The regulator for Britains gas and Electrical industries funded by the DTI and provides advice on changing suppliers, price comparisons and information on Bills, safety and services.
Tel: 020 7901 7000
Web: www.ofgem.gov.uk
Energy Watch
Consumer Information and complaints service about gas and electricity suppliers
Tel: 08454 04 05 06
Ofcom
UK regulator of the telecommunications Industry
Web: www.ofcom.org.uk
Office of Fair Trading
Complaints about Unfair Contract Terms
Web: www.oft.gov.uk
Utilities
Gas & Electricity
British Gas 0800 111 999
Gas Leaks 0800 111 999[24 hr]
British Telecom
Fault Line 151
Customer Services 150
Mercury Customer Services 0800 424 194
Severn Trent Water
Enquiries 0115 985 7687





